Orbitr LLC ("Orbitr," "we," "us," and "our") provides AI-powered marketing agents and software tools that help businesses manage SEO, paid advertising, websites, email, and social media. This Privacy Policy describes how we collect, use, and share personal data when you use our applications and services (the "Services") or when you visit our website at getorbitr.com (the "Website").
If you use the Services on behalf of an organization, we process data under that customer's instructions. Customer content and connected platform data are used only to provide the Services.
1. Summary
- Data we collect – Account, billing, usage, and integration data, plus content you provide.
- How we use it – To deliver the Services, provide support, improve performance, and secure our platform.
- How we share it – With service providers and platforms you connect, and when required by law.
- Your choices – Marketing opt-out, cookie controls, and access/delete requests.
- International transfers – Data may be processed in the U.S. and other countries.
- AI processing – AI features use third-party model providers to generate outputs.
- Retention – We keep data only as long as needed for the Services and legal obligations.
- Contact – Email us at [email protected].
2. Personal Data We Collect
A. Information You Provide Directly
- Account details – Name, email, company name, and authentication details.
- Billing details – Payment information and billing address, processed by our payment providers.
- Content and inputs – Campaign briefs, prompts, assets, and instructions you provide.
- Support requests – Messages, recordings, or files shared with our support team.
B. Information Collected Automatically
- Device and log data – IP address, browser type, device identifiers, and usage logs.
- Usage data – Feature usage, pages viewed, and interaction data.
- Cookies – Cookies and similar technologies used for authentication and analytics.
C. Information From Integrations and Other Sources
- Connected platforms – Data from Google, Meta, LinkedIn, and other services you connect.
- OAuth providers – Basic profile data from login providers, as permitted by your settings.
- Third-party data – Business data from partners that help enrich your campaigns.
D. Customer Content Processed on Your Behalf
When you connect marketing platforms or request website updates, we process that data as a service provider. You control what data is connected and what actions we take.
3. How We Use Personal Data
- Provide, operate, and improve the Services.
- Generate AI outputs you request and deliver platform recommendations.
- Authenticate users, prevent fraud, and secure the platform.
- Send operational messages, updates, and support responses.
- Comply with legal obligations and enforce our agreements.
- Send marketing communications when permitted; you can opt out anytime.
4. How We Share Personal Data
- Service providers – Hosting, analytics, payment processing, and customer support vendors.
- AI model providers – We share prompts and context required to generate outputs.
- Connected platforms – We share data with the services you authorize (e.g., Google or Meta).
- Legal and safety – When required to comply with law or protect rights and safety.
- Business transfers – As part of a merger, acquisition, or asset sale.
5. Your Choices and Rights
- Email opt-out – Unsubscribe using the link in our emails.
- Cookies – Control cookies through your browser settings.
- Access, correction, deletion – Contact us to request access or deletion.
- Integrations – Disconnect connected platforms at any time.
EEA, UK, and Swiss Residents
If you are in the EEA, UK, or Switzerland, you may have rights to access, correct, delete, or object to processing. Contact [email protected] to exercise these rights.
U.S. State Privacy Disclosures
Residents of certain U.S. states (including California, Virginia, Colorado, Connecticut, and Utah) may have rights to access, delete, correct, and opt out of certain processing. We do not sell personal data for money. To exercise your rights, email [email protected].
6. Security of Personal Data
We use administrative, technical, and physical safeguards designed to protect personal data. No system is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
We may process and store data in the United States and other countries. Where required, we use appropriate safeguards such as contractual clauses or other lawful transfer mechanisms.
8. Data Retention
We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect their personal data.
10. Changes to This Privacy Policy
We may update this policy from time to time. If changes are material, we will provide notice as required by law.
11. Contact Us
Orbitr LLC
[email protected]
getorbitr.com
12. Google API Services User Data Policy
If you connect Google services, Orbitr's use and transfer of Google API data complies with the Google API Services User Data Policy, including the Limited Use requirements.
13. AI Processing
Our Services use AI models to generate marketing content, recommendations, and automation workflows. When you enable AI features, we may send prompts and relevant context to third-party AI service providers to generate outputs.
- We share only the data required to provide the requested feature.
- We do not use customer content to train our own models.
- AI outputs are provided for review, and you control what is published or executed.